Frequently Asked Questions
Everything you need to know about CVHub.id
What is CVHub.id?
CVHub.id is an AI-powered CV builder. It scans your CV against real ATS (Applicant Tracking System) algorithms, rewrites and optimizes your content professionally, reformats it into a clean layout, and exports a print-ready PDF — all in minutes.
Is it free to create an account?
Yes. Creating an account is free. You only pay when you build a CV — one-time plans start at $1 (CV Only), with no subscription required.
How does the AI ATS Checker work?
Upload your CV in PDF, Word, or TXT format. Our AI analyzes it against the same parsing and keyword-matching logic used by major ATS platforms, then gives you a compatibility score and a rewritten, keyword-rich version that passes automated filters.
Can I upload an existing CV?
Yes — the Smart CV Reformat feature accepts PDF, Word (DOCX), and plain text files. The AI extracts your information, fixes the layout, and optimizes the content automatically.
What templates are available?
CVHub.id includes 20+ professionally designed templates. All of them are built to pass ATS filters while still looking great to human recruiters. You can switch templates at any time without losing your content.
Can I edit my CV after the AI generates it?
Absolutely. The AI does the heavy lifting, but you stay in control — you can edit every section, reorder content, rewrite bullet points, and tweak the design before exporting.
What does the AI Assistant do?
The AI Assistant helps you write or improve any part of your CV — bullet points, summaries, skills, and more. It suggests industry-specific, recruiter-friendly phrasing so your experience stands out.
How does pricing work?
Plans are one-time purchases, not subscriptions:
• CV Only — $1: one complete AI-powered CV build with ATS optimization.
• CV + Cover Letter — $3: everything in CV Only plus an AI-generated cover letter.
• Complete Package — $5: everything in CV + Cover Letter plus AI-powered interview preparation.
You keep access to your built documents after purchase.
What payment methods do you accept?
Payments are processed securely through Midtrans. We accept major credit and debit cards, plus popular local payment methods such as bank transfer, GoPay, OVO, DANA, and QRIS.
Is my data safe?
Yes. Your CV content and personal data are stored securely and are never sold or shared with third parties. See our Privacy Policy for full details.
How do I get support?
Visit the Help Center for guides, or email support@cvhub.id. We usually respond within one business day.
Still have questions?
Visit our Help Center or reach out to our support team — we usually reply within one business day.